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Privacy notice

This notice explains how we process the personal data of visitors who use the forms and tools on the mentor360.com.tr website. It is provided under Article 10 of Türkiye’s Law No. 6698 on the Protection of Personal Data (KVKK) and, for visitors in the European Union and European Economic Area, Articles 13 and 14 of the General Data Protection Regulation (GDPR).

1. Data controller

Ecosystem360 Eğitim Danışmanlık ve Teknoloji Ltd. Şti. (the “Company”). Address: Oruçreis Mah. Giyimkent 18. Sok. No:96A Esenler, Istanbul, Türkiye. MERSİS (Turkish central trade registry) number: [to be completed]. Email: [email protected]. KEP (Turkish registered electronic mail) address: [to be completed, if any]. Mentor360 is a brand of the Company.

2. What data do we process?

  • Identity and contact: full name, work email, phone number.
  • Professional details: the organization you work for, your job title, your organization’s number of employees, the program you are interested in, and any note you choose to write in the form.
  • Consent records: your confirmation that you have read this notice and your choice about receiving commercial messages, with the date and time.
  • Request context: which form you filled in, the address of the page you submitted it from, the link that brought you to the site, and campaign tags (UTM).

Your answers in the mentoring tools (balance wheel, values, goal card and so on) are processed only in your own browser and are never sent to us. So that you don’t have to fill in the next form again, your contact details and cookie preference are also stored only in your browser’s local storage; you can remove them by clearing your browser data.

3. For what purposes, and on what legal bases?

  • Responding to your demo, quote or program request: taking steps at your request before entering into a contract (KVKK Art. 5(2)(c); GDPR Art. 6(1)(b)) and our legitimate interest in answering your request (KVKK Art. 5(2)(f); GDPR Art. 6(1)(f)).
  • Giving you access to the tools and sending program documents: our legitimate interest in providing the service you requested (KVKK Art. 5(2)(f); GDPR Art. 6(1)(f)).
  • Understanding which pages and campaigns draw interest, and preventing misuse: our legitimate interest (KVKK Art. 5(2)(f); GDPR Art. 6(1)(f)).
  • Sending you news about new tools, guides and offers by email, SMS or phone: only if you tick the optional box, based on the consent you give under Türkiye’s Law No. 6563 on the Regulation of Electronic Commerce (GDPR Art. 6(1)(a)). Your consent is recorded in Türkiye’s Commercial Electronic Message Management System (İYS).
  • Keeping consent and message records and responding to official requests: our legal obligations (KVKK Art. 5(2)(ç); GDPR Art. 6(1)(c)).

4. Who receives your data, and where?

Your form data is transferred to Zoho CRM (Zoho Corporation), the customer relationship management service we use, and stored in data centers in the European Union. The website is hosted on [hosting provider] infrastructure. Under Article 9 of the KVKK, these are transfers abroad, and they are made with appropriate safeguards such as the standard contracts published by Türkiye’s Personal Data Protection Board. Your data may also be shared with authorized public authorities where required by law. We do not sell your data, and we do not give it to third parties for advertising.

If you use the WhatsApp button, your conversation runs through WhatsApp (Meta) and is subject to that service’s own privacy terms.

5. How we collect your data

We collect your data electronically through the forms on the website, partly by automated means (page address, campaign tag, time of submission).

6. How long do we keep it?

  • Request and contact records: [2] years from our last contact; if a contract is concluded, for the periods required by the applicable legislation.
  • Records of consent to, and refusal of, commercial messages: 3 years from the date the consent ceases to be valid.

When the period ends, your data is deleted, destroyed or anonymized.

7. Your rights

Under Article 11 of the KVKK, you can apply to the Company to:

  • learn whether your personal data is processed and, if so, request information about it;
  • learn the purpose of the processing and whether your data is used in line with that purpose;
  • know the third parties in Türkiye or abroad to whom your data is transferred;
  • request correction if your data is incomplete or inaccurate;
  • request deletion or destruction of your data under Article 7 of the KVKK, and request that these actions be notified to the third parties to whom your data was transferred;
  • object to a result against you that arises from analysis of your data exclusively by automated systems;
  • claim compensation if you suffer damage because of unlawful processing.

If you are in the EU or EEA, you also have your rights under the GDPR, including the rights of access, rectification, erasure, restriction of processing, data portability and objection, the right to withdraw consent at any time, and the right to lodge a complaint with the data protection supervisory authority in your country.

You can send your request in writing, with information that verifies your identity, to the address above, to our registered electronic mail (KEP) address, or from the email address registered in our system to [email protected]. We will resolve your request free of charge within 30 days at the latest.

You can withdraw your consent to commercial messages at any time, using the opt-out link in every message we send, through İYS, or by writing to us.

Last updated: [date]